Law. Human. Environment

Alternative consumer protection methods in the context of civil law recodification

Inna Horislavska
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Abstract

Modern challenges require innovative approaches to understanding law and its individual institutions. A person with their rights and interests requires special legal ‘attention’ in matters of their protection, including consumer protection. The purpose of this study was to define the legal and research- to-practice foundations of alternative methods of consumer protection (mediation) and to investigate the international practices of using mediation in resolving disputes involving consumers. The study employed the methods of hermeneutics, modelling, forecasting, comparative legal, and formal legal methods. The study identified modern national and international approaches to understanding such categories as “protection of civil rights and interests”, “protection of consumer rights”, and “alternative ways of protecting civil rights and interests”. The study outlined the scientific and regulatory positions in the use of mediation for consumer protection. The study analysed international practices of consumer dispute resolution which are alternative to court procedures as well as the possibilities of effective application of such practices after the entry into force of new provisions of national consumer protection legislation. Innovations of consumer protection legislation in Ukraine were covered, along with the prospects for their operation in the post-war period, and the ways of integrating mediation into the judicial system. The study examined the European Union legislation governing the issues of alternative dispute resolution involving consumers. The court practice of applying the procedure for suspension of proceedings in cases involving the transfer of a dispute to mediation was covered. The materials presented and the findings of this study will be useful for representatives of public authorities and local self-government bodies

Keywords

protection of civil rights and interests; reconsideration of civil legislation; alternative ways of civil rights and interests’ protection; dispute resolution; mediation

Suggested citation
Horislavska, I. (2025). Alternative consumer protection methods in the context of civil law recodification. Law. Human. Environment, 16(1), 90-104. https://doi.org/10.31548/law/1.2025.90
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